How to Check in for Swim Lessons on the Parent Portal
As cooler weather approaches and we continue to maintain our COVID-19 health and safety protocol, we want to be sure that no families are waiting outside to be checked in for swim lessons. We launched our Self Check-in feature on the Parent Portal and on our mobile app so that families can check in for swim lessons and answer the COVID-19 questionnaire in just a few simple steps from the convenience of home or their mobile device, up to an hour before swim lessons begin. Big Blue families can follow these step-by-step instructions on how to use this new Self Check-in feature:
If checking in from the Parent Portal:
Log in to your Parent Portal account.
Click the "Check-in" button next to your child's swim lesson. The check-in window opens one hour prior to the lesson start time and ends five minutes after the lesson begins.
Answer the COVID-19 questions that appear on the screen. Click the "Continue" button to submit. If you answer "Yes" to any of the questions, your child will not be allowed to participate in swim lessons that day. Please take advantage of our flexible Make-Up Lesson Policy and reschedule your child's lesson.
Select the swimmer(s) that you would like to check in.
Click the "Submit" button to complete the Self Check-in. The following confirmation screen will appear with next steps.
If you need to reference this confirmation page again, simply click on the green "Checked-in" button next to your child's lesson
If checking in from the Big Blue mobile app:
Click the "Check-in" button next to your child's swim lesson. The check-in window opens one hour prior to the lesson start time and ends five minutes after the lesson begins.
Answer the COVID-19 questions that appear on the screen. Click the "Continue" button to submit. If you answer "Yes" to any of the questions, your child will not be allowed to participate in swim lessons that day. Please take advantage of our flexible Make-Up Lesson Policy and reschedule your child's lesson.
Select the swimmer(s) that you would like to check in.
Click the "Submit" button to complete the Self Check-in. The following confirmation screen will appear with next steps.
We can't wait for our Big Blue families to start using this feature!
Visit the health and safety page of our website to learn more about all of our COVID-19 procedures.