Our class sizes are developed with a small swimmer-to-teacher ratio, depending on the curriculum level, to provide fun, social lessons plus individualized attention. If you would prefer private lessons, availability and price per lesson varies by location, so please contact us to learn more.
Category: General Questions
What should I do if my child is sick?
As noted in our policy, if your child has a fever or contagious disease, please be considerate of other families and staff by keeping your child home from lessons and taking advantage of our make-up lesson policy.
What if I am running late to my child’s swim lesson?
Our policy states that if you are late to your swimmer’s lesson, we may not be able to accommodate you in an effort to minimize class disruptions and to maintain safety in the pool area. We recommend that you take advantage of our flexible make-up lesson policy if you are running late.
Why should my child enroll in swim lessons?
Learning to swim and the importance of water safety is a vital life skill. As children learn to swim, their confidence is boosted, helping them to discover that they can accomplish whatever obstacles in life come their way. At Big Blue Swim School, our mission is to teach kids they can do anything by unlocking their full potential in the water!
Where are you located and what are your hours?
We have pools open across the country, with more coming soon! Please check out our locations page for a list of current and upcoming locations as well as their hours of operation.
How do I sign my child up for lessons?
Visit our locations page to find a pool near you, then click “View Schedule” to find the best day and time for your lesson.
Can I miss a lesson?
Our make-up policy allows you to miss up to 15 lessons over the course of a year. Make-up lessons can be booked within the next 7 days that your request is processed. Ensure that you let us know you are missing a regular class and would like to book a make-up lesson through the app, chat, email, phone, or SMS.